Water Division
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2016 Water Quality Report

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C.C. Cragin Reservoir
(Blue Ridge)

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Customer Services Division
Water Department Building

The courteous and friendly staff in the Customer Service Division are responsible for maintaining and billing approximately 8,000 water service accounts each month, responding to requests to establish or terminate service, answering customer inquiries about accounts, and providing a variety of general information about Water Department services.

Call us at (928) 472-5100 to establish, change or terminate water service. Security deposits are required for both renter and owner before an account can be established. The deposit can be paid at our office. We require a 24 hour advance notice to establish or terminate service.

To REPORT EMERGENCY WATER LEAKS OR WATER THEFT call us at the number above during normal business hours or contact the Police Department at (928) 474-5177 after hours.

Customer Service Forms
New Water Service Application Form
AutoPay Authorization & Removal Form
Customer Service Change Request
Customer Meter Spec Sheet & Responsibilities
Customer Service links
Questions about your bill or rates
Questions about high water usage
Conduct a Household Water Audit (PDF)
Holidays Our Office is Closed